Refund policy

Last Updated: November 2, 2025

Thank you for choosing Manny’s Studio. We value your business and are committed to providing high-quality digital products and exceptional customer service. Please review our Return and Refund Policy carefully before making a purchase.

1. Digital Products

All products offered by Manny’s Studio are digital items, such as customizable ticket templates.
Due to the nature of digital products, once a file has been delivered, downloaded, or accessed, all sales are final.
Accordingly, we do not offer returns, exchanges, or refunds for any digital purchases.

2. Order Issues

If you encounter any problems with your order — including difficulties downloading files, receiving incorrect files, or identifying errors in the delivered product — please contact us within 7 days of purchase at mannystudio.21@gmail.com.
We will promptly review your concern and, if applicable, provide a corrected version or technical assistance to resolve the issue.

3. Custom and Personalized Orders

Refunds and cancellations are not available for custom or personalized designs once work has commenced or the final files have been delivered.
In the event that an error occurs on our part, Manny’s Studio will make the necessary corrections at no additional cost.

4. Cancellations

Orders may be canceled only before the digital file has been delivered or made available for download. Once access is granted, the sale is considered final and non-refundable.

5. Contact Information

For any inquiries or assistance regarding your purchase, please contact us at:
📧 mannystudio.21@gmail.com

We appreciate your understanding and cooperation. Thank you for supporting Manny’s Studio.